Terms & Conditions

These Terms and Conditions ("Terms") govern your access to and use of the MYRA Compliance platform and website ("the Service"), operated by MYRA Compliance Ltd (Company No. 16430310), registered at 1 Enterprise Court, Colmworth Business Park, Eaton Socon, St. Neots, England, PE19 8YU ("we", "us", "our").

By registering for, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

These Terms apply to all users, including administrators, employees, and any other persons accessing the platform on behalf of an organisation.

MYRA Compliance is a cloud based health and safety management platform that provides tools for:

• Incident reporting and management
• Risk assessment creation and tracking
• Inspection and audit management
• Training and certification records
• Compliance monitoring and document management
• AI assisted insights and document drafting

Certain features of MYRA Compliance use artificial intelligence to generate suggestions, draft documents, identify risks, and provide insights. You acknowledge and agree that:

• AI generated content may be incomplete, inaccurate, or not applicable to your specific circumstances
• You must independently verify all AI generated suggestions before acting on them
• AI outputs should be reviewed by a competent person before being relied upon for safety critical decisions
• MYRA Compliance Ltd makes no warranty that AI generated content meets any legal or regulatory standard
• You should always seek independent legal or professional advice for complex compliance matters

MYRA Compliance Ltd accepts no liability for any loss, harm, or legal liability arising from reliance on AI generated content within the platform.

To the fullest extent permitted by applicable law, MYRA Compliance Ltd shall not be liable for:

In particular, we are not liable for:

• Workplace accidents, incidents, or near misses, regardless of whether they were recorded or managed using the platform
• Failure to comply with HSE regulations, RIDDOR, or any other legal obligations
• Fines or enforcement action by the Health and Safety Executive or any other regulatory body
• Employee claims, employer liability claims, or personal injury claims of any nature
• Loss of data, business interruption, or reputational harm
• Errors or omissions in risk assessments, inspection reports, or other documents created using the platform
• Any reliance placed on AI generated content, suggestions, or recommendations

Where liability cannot be excluded by law, our total aggregate liability to you shall not exceed the total subscription fees paid by you in the 12 months preceding the event giving rise to the claim.

You acknowledge and agree that:

• You remain solely and entirely responsible for the health, safety, and wellbeing of your employees, contractors, and all persons on your premises
• The platform is a tool to assist you. It does not fulfil your legal duties under the Health and Safety at Work Act 1974 or any other legislation on your behalf
• You must employ competent, qualified persons to oversee your health and safety programme
• All risk assessments, policies, and documents produced using the platform must be reviewed and approved by a competent person before use
• You are responsible for ensuring the accuracy and completeness of all data entered into the platform
• You must keep your account credentials secure and are responsible for all activity under your account
• You will not use the Service for any unlawful purpose

Access to the Service is provided on a subscription basis. By subscribing, you agree to pay the applicable fees as displayed at the time of purchase.

• Subscriptions are billed in advance on a monthly or annual basis
• A 30 day free trial is available for new accounts
• You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period
• We do not offer refunds for partial billing periods unless required by law
• We reserve the right to change pricing with 30 days' written notice
• Failure to pay may result in suspension or termination of your account

All intellectual property rights in the MYRA Compliance platform, including but not limited to software, design, trademarks, and content, are owned by or licensed to MYRA Compliance Ltd.

You are granted a limited, nonexclusive, nontransferable licence to use the Service for your internal business purposes during your subscription period.

You retain ownership of all data you upload to the platform. By uploading data, you grant us a limited licence to process it solely for the purpose of providing the Service.

You must not copy, modify, distribute, reverse engineer, or create derivative works from any part of the platform without our express written consent.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Where you upload personal data relating to your employees or other individuals, you act as the Data Controller and we act as a Data Processor under UK GDPR. You are responsible for ensuring you have a lawful basis to process such data and that individuals have been informed appropriately.

We will process personal data only in accordance with your instructions and our Data Processing Agreement.

We aim to provide a reliable, highly available service, but we do not guarantee uninterrupted or error free access to the platform.

• We may carry out scheduled maintenance with advance notice where possible
• We are not liable for any loss caused by downtime, technical errors, or service interruptions
• We reserve the right to modify, suspend, or discontinue features of the Service with reasonable notice

We reserve the right to suspend or terminate your access to the Service immediately and without notice if:

• You breach any of these Terms
• You use the Service for any unlawful or fraudulent purpose
• Payment is overdue and remains unpaid after reasonable notice

On termination, your right to access the Service ceases immediately. You may request an export of your data within 30 days of termination, after which it may be permanently deleted.

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We will always try to resolve disputes amicably in the first instance. Please contact us at enquiries@myracompliance.com before initiating any formal proceedings.

We may update these Terms from time to time. We will notify you of significant changes by email or via a notice within the platform at least 14 days before they take effect.

Continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service.

For any questions regarding these Terms, please contact us: